The Love Pam TM store - lovepam.com appreciates the privacy of each client. Therefore, we do everything possible to protect the confidentiality of personal data (information or a set of information about an individual who is identified or can be directly identified), thereby creating and ensuring the most comfortable conditions for using the services of the Site for each user. Personal data protection is performed in accordance with the legislation of Ukraine. The terms of this Privacy Policy apply to all information processed by the seller through the lovepam.com website.
1. This Privacy Policy (hereinafter referred to as the Policy) is compiled in accordance with the Law of Ukraine "On Personal Data Protection" and other regulatory legal acts.
2. Relationships which are not regulated by this Policy shall be governed by the legislation of Ukraine. By agreeing to the terms of this Policy, the Buyer and the User, regardless of citizenship and nationality, agree to the regulation of all legal relations within the legislation of Ukraine.
3. Personal data is collected on a voluntary basis. However, you should understand that we may not provide the services provided on the website without your consent.
4. By providing us your personal information, you agree to the collection and usage or other processing (including disclosure) of your personal information in the manner and for the purposes described in this Policy.
5. The Seller is restricted to the collection of the minimum amount of information necessary only to fulfill the Buyer's order. In any case, when information that is not mandatory to provide is requested, the user will be notified of this at the time of collection of such information.
6. The Seller shall not collect or process information that is restricted by law: racial or ethnic origin, political, religious or ideological beliefs, membership in political parties and trade unions, conviction of a crime or sentence to criminal punishment, as well as data related to health, sexual life, biometric or genetic data (Article 7 of the Law of Ukraine "On Personal Data Protection").
7. The Seller undertakes to abide by the terms of the Policy and legislation in the sphere of personal data protection.
1. Privacy Policy is a document that regulates the relationship between the Seller, the Buyer and the User of this Site regarding personal data and confidential information collected when using the Site and placing orders on the Site.
2. Personal data is any information that identifies or may identify the identity of the Buyer / Site User.
3. Owner of the personal database - the Seller, which for the purposes of the Policy is identified as the Site as the lovepam.com Site, which, with the consent of the personal data subject, is authorized to process this data, which approves the purpose of processing personal data in this database, determines the components of this data and the procedures for their processing, unless otherwise provided by law.
4. Website - an Internet resource that acts as a trading platform of the Seller's TM Love Pam online store.
5. Personal data subject - the User or Buyer of the Site who has agreed with the processing of personal data.
6. Seller - Konstantin Sergeevich Platonov, FOP, TIN 3121707873, Odesa, Malanova Lane, 10, apartment 6, +380637021482._.
7. User - any person who uses the Website, regardless of whether he/she places an order.
8. Buyer - an individual or legal entity that makes the payment and is the recipient of the goods.
9. For the purposes of this Policy, all the aforementioned terms shall be used strictly in the meaning indicated, regardless of the usage of these terms in the singular or plural form, or in other grammatical forms, cases and/or constructions.
10. All other terms shall be interpreted in accordance with their literal meaning, common business practices and legal requirements.
1. The Seller may solely change the terms of the Policy without notifying the User/Buyer.
2. The new Policy comes into force from the moment of publication.
3. The User/Buyer is obliged to be familiarized with the terms of the Policy every time they use the Website.
1. The Seller undertakes to collect information strictly to the extent necessary for the operation of the Website and the fulfillment of the Orders.
2. The Seller collects two types of information.
2.1. Technical data of users:
● browser, IP address, device from which access is made, geographical location, type of operating system;
● the duration of the visit to the Site, the referral source, the route of the Site, page views;
● information that we receive when using the site (time, duration and terms of use). The Seller shall perform impersonal statistical processing of such information and shall not identify the User with its help. The information may be used strictly to improve the operation of the Site, to improve the level of security and for the marketing department.
2.2. Personal data provided by the buyer when placing an order:
● last name, first name, patronymic;
● phone number;
● e-mail address;
● address (country, city, street, house number, post office);
● banking information used for refunds;
● information that you transfer in messages and e-mails when choosing the Goods.
3. The Seller warrants the Buyer's right for deletion of Personal Data. The Buyer may request the deletion of information by e-mail specified in the contact information section.
4. The Buyer may refuse to receive advertising or other information by e-mail or messenger by notifying the Seller by sending a letter to the e-mail address.
5. The Seller does not collect and process information about minors. In case of detection of such information, the Seller undertakes to delete it immediately.
6. If the Buyer transfers information about third parties to the Seller, it is considered that the Buyer has received consent to the transfer of such information.
1. The Seller undertakes to process personal data strictly on the grounds provided for by the Policy.
2. For the fulfillment of sales contracts concluded with the User - the contract concluded by placing an order on the Site and accepting the rules of the Policy will be the grounds for processing.
3. For the purposes of complaint processes - the basis for processing is the obligations of the Site representative in accordance with the regulatory legal act regarding the warranty for defects in the sold item.
4. To obtain commercial information (advertising, individual marketing offers, etc.) of the Seller to the e-mail address, messenger or phone number, the User is obliged to express a separate consent. The grounds for processing the User's data is his/her consent, which is not binding and may be withdrawn at any time.
5. The grounds for processing statistical technical (impersonal) data is the legitimate interest of the Seller, which is to collect information that allows the business to develop and bring services in line with the needs of Users;
6. The grounds for processing information on claims or defense against claims against the Seller, detection and termination of fraudulent activities is the legally justified right to protect the Seller, User/Buyer.
1. The Seller undertakes to protect the personal data obtained by all available measures.
2. The received information may not be transferred to third parties in any way, except in cases determined by law. Personal data may be requested by law enforcement bodies by court order.
3. The Buyer's personal data received when placing an order is transferred to the Delivery Service only in the scope necessary to send the order by post: surname, name, patronymic, phone number, department or address to which the delivery is made.
4. Statistical information may be transferred to third parties only in a form that excludes the possibility of identifying the User.
1. The Site automatically processes cookies, i.e. impersonal pieces of information used for storage of information related to the Site.
2. Cookies do not include personal information, personal data, etc. They are used to automatically track the User's interaction with the Site: first access, positions of interest, interactions, user path, etc.
3. Cookies are used strictly to simplify the User's interaction with the Website.
4. The User may disable the processing of cookies at any time. Please note that these files are used only for improving the operation and simplifying the User's interaction with the Site, so disabling them may negatively affect the operation of the Site.
5. To disable the processing of cookies, use the help function in your browser. Help may be accessed through the menu or by pressing the F1 button.
1. Automatic processing of personal data is performed by the data centers serving the Site.
2. The processing of personal data provided when placing an order is performed by the Seller's internal employees, using the programs necessary to work with personal data.
3. Place of storage and processing: FOP Platonov Konstantin Sergeevich, TIN 3121707873, Odesa, Malanova lane, 10, apartment 6.
1. The Seller uses personal data for:
● personalization of the Site for the User;
● administration of the Site;
● improving the operation of the Site for the User;
● work of the marketing department with additional consent to receive advertising offers (sending advertising information about discounts and promotions through messengers, messages or e-mail);
● processing the Buyer's order;
● consideration of complaints and suggestions received from the User or the Buyer;
● other uses not prohibited by law.
2. The User's and the Buyer's personal data may not be transferred for direct marketing, publicly available publication or for other purposes that allow identification of the User or the Buyer without the express written consent of the person.
3. The User's personal data may be used for legal purposes in court or at the stages leading to a possible claim that the Site or services have been used improperly.
1. The Seller undertakes to collect, process and store personal data strictly within the terms necessary for the purpose of processing.
2. Receipt of a letter with a request to stop working with the User's personal data shall result in the immediate termination of data storage. The Seller undertakes to delete it immediately.
1. The Buyer or the User has the right at any time to receive information about themselves that is being processed without charge by submitting an access request with identification credentials (surname, name, patronymic, details of an identity document).
2. The Seller shall attempt to respond to the request for access or correction within the shortest timeframe provided by law. The Seller may refuse to satisfy the request in cases stipulated by law. The Seller shall reject the request only if there are legal grounds for such rejection. For security reasons, the Seller has the right to take measures to verify the identity of the requestor before responding to the request.
3. If you believe that your rights or legal claims relating to our management of your personal data have been violated or that your personal data has been compromised, you may contact us using the contact information at the end of this policy.
4. We review all complaints and take appropriate steps to resolve the issues.
5. If you do not receive an acceptable response from us, you may file a complaint with a competent authority.
1. The Seller uses generally accepted standards of operational and technological protection of personal data to prevent unauthorized or unlawful disclosure or processing of such information and data, their accidental loss, destruction or damage.
2. The Seller shall not guarantee the absolute protection of personal data, but shall do everything in its power to protect it from unauthorized or unlawful disclosure, loss, alteration or damage.
3. The Seller provides access to information and personal data only to those employees who have agreed to ensure the confidentiality of such information and data.
1. The Seller's Site may contain:
1.1. Social network plugins;
1.2. Banner display systems.
2. The Seller notifies that these Internet resources collect and process personal data, which is allowed by the User's browser, regardless of the Seller's will.
3. The Seller does not collect and process data received by these Internet resources.
4. The Seller does not collect and process such data.
5. In case of clicking on links or banners posted on the Site to other resources, legal relations are established between the User and the owner of the relevant resource, therefore, they go beyond the scope of regulation of this Policy
If you have any questions about this Policy, any concerns or complaints about the privacy practices or a possible breach of your privacy, please use the contact link on our website or contact our Privacy Specialist using the details below.
Address for correspondence: 65023, Odesa, Malanova lane, 10, sq.6, FOP Platonov
Konstantin Sergeyevich